Upgrade Services

Keeping patient care at its highest levels is no small task, and hospital IT leaders know better than anyone: Patient safety, provider satisfaction and regulatory compliance all require up-to-date, high-performing systems.

Major upgrades, while labor-intensive, are critical for ensuring your EHR is up to date on bug/security fixes, new functionality and supported code levels. Upgrading without disruption requires Cerner®-specific expertise as well as a strategic, objective understanding of your system. HPG’s experience translates to smooth system upgrades and strong system performance.

Project Planning and Management

Whether you need an experienced partner for upgrade planning, project management or both, HPG is here for you. Our experts – all with PMP certification – ensure smart planning and execution across multiple teams, vendors and facilities.

Application Testing and Validation

Some upgrades change functionality and can lead to “break” points in compatibility, causing disruption and negatively affecting user perceptions if not addressed before the rollout. Our testing and validation services ensure that the build meets user expectations and that your upgrade will be a success.

Resource Staffing

With HPG, you have a partner that skillfully adapts to your organization’s processes, supports your priorities and strengthens your team. From helping with upgrade tasks to covering maintenance activities, we provide the staffing resources you need, remotely or onsite with your team.