HPG and You: A 20-Year Triumph

Healthcare Performance Group, Inc., came to life in 2002 when its four founders – Matt Terstriep, Randy Bullinger, Andy Flynn and Randy Passman – realized their collective vision of a highly rewarding, collaborative workplace that met the challenges of the industry. With health information technology on the cusp of explosive demand, HPG offered deep EHR expertise and exceptional consultant experience, along with a strong culture of partnership, trust and respect.

Today, HPG prides itself on consistently providing Strong, Stable and Proven EHR Expertise – our chosen theme to mark our 20-plus years. Through the shifting market challenges and evolving customer needs, our history of driving stronger performance and delivering predictable, sustained results has established our company as an industry leader in maximizing EHR technology investments.

We’re so proud to honor and celebrate with our customers and associates!

Thank you to our customers for making us your trusted partner.

Thriving Through Challenge & Change

Although HPG’s mission, vision and values have stayed strong and consistent since our company was founded, we have overcome numerous industry challenges and technology changes throughout 20 years. Some of the most noteworthy:

  • Addressed six significant customer demand/market shifts:
    • Navigating through the 2008 economic recession
    • Maturing IT clinical market
    • Emergence of CMIO, CNIO and Clinical Informatics roles
    • Embracing optimization services
    • Solving for emerging technologies
    • Managing through a global pandemic

Progress and Purpose

While some industry changes posed challenges that required new solutions, many others proved to be exciting opportunities for our company’s growth and expansion:

  • Acquisition of Health Data Specialists, LLC (HDS) in 2022, enhancing our expertise in Epic, Siemens and Oracle Cerner platforms
  • EHR expertise and consulting services expanded to include Epic in 2021
  • Added new service lines: Upgrade Services and Legacy Support Transitions
  • Long term managed support services through our centralized Support Center for greater efficiency and value to our clients
  • Enhanced recruitment and retention with two compensation avenues for consultants

A Strong Foundation for the Next Generation

No matter the technology, HPG consultants are uniquely qualified to respond to the most challenging EHR projects. Working alongside our customers as an extension of their team often results in new industry perspectives and insights that we share throughout our company and leverage for every client.

In 20 years, our goals have not changed: make an immediate impact and produce long-term results. As we strive for greater efficiency, improved financial stability, enhanced patient safety, and better health outcomes, we also recognize that only when our customers achieve their objectives do we achieve ours. It’s this passionate, practical focus that yields timeless value for our customers and consultants.

While we look forward to new milestones, we know changes are inevitable. We will continue to respond to change with undying commitment and determination.

We’re excited for the next decade!

“From the very beginning, HPG has been about controlling our own destiny. To see where we are today is nothing short of thrilling. We are very proud of our unwavering commitment to our customers and associates, and we all celebrate the close partnerships we’ve developed over the past 20 years.”

“We hire and retain exceptional consultants who are both high-tech and high-touch. They have diverse clinical backgrounds that connect with customers and demonstrate they have walked in their shoes. We ask ‘why’ questions and don’t just fix the issue at hand—we find the core issue and resolve it.”

“HPG has always had a strong sense of family here, and the resources available to us are the best you can get. They have spent 20 years assuring their team has a tremendous sense of confidence we are in the right place.”

“While our people are highly technical and seasoned experts, I love to see that relationships are the priority at HPG. We have real conversations with our customers and are trusted by HPG leadership to support customers to the best of our abilities. It will be the exact same way in the next 20 years.”