Our Associates

We are expert healthcare consultants specializing in serving the needs of health systems that have chosen Cerner Millennium®. We all come from different backgrounds including HIT vendors, health systems and other healthcare consulting firms. We all share a passion for healthcare and its mission. Many of us have clinical designations (More than 60%) and many are IT professionals that have become healthcare experts through doing the “Hands-On” work with our customers.

We are very proud of everyone at HPG and are proud to introduce you to a few of our experts:

Meet…Pam Schaffner

Meet…Pam Schaffner

Pam is a Radiology and HIT professional with 12 Years Clinical Radiology and 14 Years of Millennium experience.

An expert in CORE, Results, Security, PowerChart®, Enterprise Scheduling, RadNet®, Charge Services, Foreign System Interfaces, ICD-10… A strong team member – no job is too big or too small… Simply put – “Her customers love her”.

Meet…Walter Hopgood

Meet…Walter Hopgood

Walter is a Certified Pharmacy Technician with 7 Years Pharmacy, 17 Years HIT and 13 Years of Millennium Experience. An expert in CPOE, eMAR, Meds Process, PharmNet®(Inpatient and Retail), ADE Discern® Rules, Dose Range Checking, RxStation®, PowerChart®, PowerChart Ambulatory™, Charge Services, PowerVision® / Discern Analytics™… A modern day “tailor”, whose fabric is the Medication Process.

Meet…Darrell Hall

Meet…Darrell Hall

Darrell is Certified Pharmacy Technician with 20+ years in Healthcare and 18 years of Healthcare Informatics/Millennium experience. An expert in Clinical Adoption/ Pharmacy Informatics (Meds Process/ 5 Rights, Meds Reconciliation, Clinical Decision Support/Multum®, Evidenced Based Practice), Clinical Applications Design, Build and Support (CPOE/PowerChart®, PharmNet®, Medication Admin Process, eMAR, ePrescribe, Clinical Documentation, Point of Care (CareAware®, CareMobile®), Discern Expert®, CORE, RxStation®) and Reporting.

Meet … John Pearson

Meet … John Pearson

John is an HIT expert with over 13 years of Millennium experience. An expert in PharmNet® and the entire Meds Process; an industry best in Rules and Reporting. He is a “creative technical expert” that comes up with that “out-of-the-box idea” that will improve process, workflow and quality.

Meet…Phyllis Friend

Meet…Phyllis Friend

Phyllis is a Registered Nurse with 16 Years HIT, 14 Years Millennium and 17 years bedside nursing/ management (Emergency Department & Labor and Delivery) experience. An expert in FirstNet® (Enhanced Tracking, Patient Education), Depart Process, PowerNote™/PNED, PowerForms, PowerPlans™, Message Center, CCL, Discern® Visual Explorer, History Controls…A team player; fluent in “Geek Speak and Clinical Speak” with the ability to translate between the two.

Meet…Matt Butler

Meet…Matt Butler

Matt is an HIT professional with 17 years’ experience, including 16 years with Millennium. An expert in Discern Explorer® (CCL) (Extracts, Audits, Smart Templates, Custom Reports, Custom InBox Messaging, Database Updates, Knowledge Transfer/Training), Discern Expert® (Rules) (Advanced rules, Training), MPages® - Standard/Custom, PowerOrders®, PowerForms, Clinical Documentation, PharmNet®, PowerChart®, Core, Event Set Hierarchy…“A treasured asset on any customer project”.

Meet…Sue Hossfeld

Meet…Sue Hossfeld

Sue has more than 20 years’ Healthcare IT experience and 15 years with Millennium. An expert in PowerChart®, Clinical Documentation, PowerOrders®, CPOE, Medication Admin Process, eMAR, Care Sets / PowerPlan™, Preferences / Privileges, CCL, Charge Services, Rules… she is the go to person at every customer site she works at, with a broad base of skill sets, routinely complemented and always asked back.

Meet … John Knuckles

Meet … John Knuckles

John is a Respiratory Therapist with 25 years in Healthcare and 15 years’ experience with Millennium. An expert in Clinical Documentation/Reporting, PowerNote™, PowerChart® and many other applications. John brings a “Smile to work, everyday”.